How do I promote my gig on Fiverr?

Answer Section

Are you looking for various ways to your Fiverr gig marketing ?

#1 Making Good Use Of Your Tags

If you do not have a working strategy, your dream of been ranked on top of other gigs will just be a dream that will never come to pass. As we know, there are a lot of Fiverr gigs out there fighting for the chance to lead in this network. Unless you are featured, it is unlikely that people will see you when going through their passive browsing activities. What do I mean? In simple, if you want more clicks, you must undertake a strategy that will take you on top of the Fiverr lists. One of the best ways to do this is by optimizing your tags. Optimization of your tags ensures that more people come across your gig account while they are browsing. If you want to know what keywords to use, you can search the Google keyword tools or look at other gigs that are more specialized than you are.

#2 Posting Videos

Unlike all other gigs that pass their information via plain text, you can try to be more unique by posting few videos to your gig. This strategy guarantees you more clicks and likes. Videos make you stand out from the other gigs since most of them, if not all, do not post videos. In addition, videos also allow you to pass more detailed information about events and products that cannot be explained properly by mere texts. Try out this winning strategy.

#3 Creating A Personal YouTube Channel

To promote your Fiverr gigs, you should be ready to get into the limelight. Do not hesitate to get in front of the camera and show your viewers what you really do. Publicize yourself and let people know who they are working with.

#4 Posting Of Relevant Forums

Even though it’s a prerequisites to post a certain number of forums in order to put a link in your signature, this does not encourage you to post on spammy forums. You should ensure that you post high quality forums that will allow you to build a good reputation. Having a good reputation plays an important role in increasing the number of viewers visiting your site since the word goes viral and attracts a lot of new visitors.

#5 Creating A Blog

When you create a Fiverr, you have the ability to link it to your personal blog. You can pack it with samples of your work and talk about other gigs in your blog. Use your blog to pass relevant information and not necessarily to market yourself. If you can no longer link your gig to your blog, try linking it to your YouTube channel and post videos about your work.

#6 Utilizing Your Friends In The Social Network

Create a fan page on Facebook, Twitter, LinkedIn and other social networking sites. This increases the chances to get more people to your gig. As we know, the social media network is one of the best places to market you. Ask your friend in the social networks to follow you on your gig.

#7 Commenting On Other Blogs

Be interactive with other bloggers by commenting on their blogs. This is a way of getting more exposure and marketing yourself. Just like with the forums, ensure that you post quality comments. This is likely to attract more visitors to your gig.

#8 Requesting For Referrals

If you have an established Fiverr gig, you can ask your follower to refer some of their friends to your gig. There is no harm in doing that.

#9 Utilizing Guest Posts
Take advantage of the lazy bloggers who have nothing to post but have a lot of visitors visiting their blogs. Trade guest posts with a link to your gig. Followers of the blog are more likely to follow you in your gig account.

#10 Purchasing Traffic From Fiverr

There are many gigs that are willing to offer traffic to your website for only a few bucks. It’s not a bad idea to try getting traffic from them as in the long run, the benefits you reap are more numerous than the money you spend. It’s a sort of investment to you.

To promote you Fiverr gig, always remember to be persistent and to try new techniques, methods and ideas to attract more followers. Never give up; you can go far with your online career.

NOTE: It is going to be a huge post.

35+ Tips & Tricks for Super Sellers on Fiverr

Rule #1

BE AWESOME

The #1 rule of selling on Fiverr is simple: Be awesome and deliver a great product. Every client you meet will want pure awesome-sauce every time, and if you're not giving that, they'll go somewhere else. There's plenty of room for mediocre sellers on Fiverr, but if you want to stand out from the crowd, you need to be real, really good at what you do.

Generally speaking, though, this rule is dominant in any sales environment. Doesn’t matter if you’ve got a brick-and-mortar store, you’re working for somebody else, you’re selling via your own website, or you’re selling via Fiverr: quality products and services can speak for themselves and can overcome a lot of other shortfalls.

If you're not really, really good at what you do, then you really, really need to get better. This doesn’t mean that you shouldn’t sell on Fiverr, but it does mean that you should be actively and consistently engaged in a process of self-improvement to raise the quality of your offerings.

Rule #2

BE VERY NICE

Customer service is really important. I know it sounds silly, but you have to make every client believe that he or she is the most important person in the entire world. Communicate quickly and be charming! You have to make them feel special and important, because the truth is, they are: your livelihood of Fiverr depends on positive reviews and repeat clients.

But again, generally speaking, customer service is important to any venture no matter where you’re working or what you’re selling. You absolutely must learn to check your ego.

This doesn’t mean that you have to let your clients treat you like garbage, but it does mean that every time you get an attitude with a client who steps out of line you’re adding another light-bulb to a massive illuminated billboard that says, “Go Away.” If you add enough light bulbs, negative reviews combined with word of mouth will drive away clients you haven’t even met yet.

There are a time and place for telling bad clients to jump off a cliff, but that should be an absolute last resort.

Rule #3

FAST DELIVERY

Every client you meet will want to be your #1 priority. Obviously, this is impossible, so you should carefully evaluate what you’re offering and select only as much time as you need to complete the work. Depending on what you’re offering, you can set a minimum delivery time of 2 days to give yourself some wiggle room for when you're sick or just having a really bad day.

You can also choose whether or not you're going to offer extra-fast delivery for an extra fee. I recommend that you do because you can set it to any time you like. For example, standard delivery of two days, extra fast in one day. Or, standard delivery four days, extra fast two days, etc.

Of course, don’t forget that delivery time will factor into your internal Fiverr search ranking, too. If you want your gig to be ranked high among all sellers by the level of quality as judged by Fiverr’s ranking algorithm, then you should strive to deliver as fast as reasonably possible.

Yes, positive reviews are important, but believe it or not, what I’ve seen is that Fiverr’s ranking algorithm values speed of delivery more than the quality of reviews. There are sellers in my category who regularly collect negative reviews, but they’re still ranked higher than other sellers because they deliver faster. There are also sellers in my category who’ve been on Fiverr longer than I have, but I’ve outranked them because they don’t deliver as fast as I do.

Fiverr loves fast delivery. Granted, fast delivery won’t undo negative reviews and if your work just sucks then nothing will fix that, but it counts for an awful lot.

Rule #4

ALWAYS HAVE THE LAST WORD

Leave unique feedback to every review. Your clients will always read your reviews before they buy anything from you, and this is your first chance to show them how you interact with your clients, and more importantly, how you'll interact with them.

Rule #5

DIVERSIFY YOUR PORTFOLIO

If you're not getting views, it could be because you've only got one gig. If this is the case, then you should diversify your portfolio and create multiple gigs in the same category. This will get you more impressions and ultimately more clicks, and even if you don't maintain all these gigs in the long run, it'll be a great way to help you figure out what you sell that people will actually buy.

Another strategy that I've used is to feature my gigs inside my gigs. So for example, you can look at my gig for a Tarot reading, but you'll also see mention of my gig for ritual services. Cross promotion of my gigs within my gigs has been a terrific way of showcasing everything that I offer.

Rule #6

PROMOTE YOURSELF

Fiverr is a means to an end, not an end in itself. You know when you go shopping and the clerk hands you the point-of-sale machine where you swipe your credit or debit card? That’s what Fiverr is: it’s a point of sale machine.

Yeah, Fiverr advertises itself and hunts up some clients for you, but ultimately you’re not an employee of Fiverr, you’re a freelancer who works for yourself and Fiverr is only the method by which you collect payments from your clients.

Because Fiverr is a means to an end (living a freelance lifestyle), that means you still have to do your own advertising. If you’re not going to advertise yourself, or you’re not willing to do the work to learn how then Fiverr isn’t going to be a good experience for you.

If you're a writer, start a blog and use it to promote your Fiverr page. If you don't like to write and enjoy speaking, start a podcast. Or if you enjoy the video, do regular Google Hangouts and make use of your YouTube channel. Focus on having fun, being personable, and creating or sharing fun content. If you're only using these platforms to sell, you'll get ignored really fast.

Rule #7

MONEY-BACK GUARANTEE

No matter how small an amount $5 has become in today's world, for a lot of us it's still something we don't want to risk on a bad experience. I promise my clients that I'll respect their money and if I can't make their order right, then I'll give them a refund.

A mutual cancellation is a lot better than a negative review, and my clients appreciate knowing that I won't try to strong-arm them. If a money-back guarantee makes you nervous, just remember that if your client gets cranky and complains about it, Fiverr won't have your back and they'll probably cancel your order, anyway.

And speaking from my own experience, this is a policy that hasn't been abused. My cancellation rate at the time of this writing is less than 1%, and of those orders cancelled the vast majority of them were from clients who requested work I didn't offer or who ordered by mistake.

Rule #8

NO COLD-CALLING

If you're getting no orders, don’t fall into the trap of trolling other sellers’ reviews and trying to contact their clients. Not only is this spam, and not only is this against Fiverr’s terms of service (and can get you removed from Fiverr), but this is also a really fast way to get blocked and reported by the very people you want to do business with. I genuinely understand the frustration of wanting to earn an income and not being able to connect with clients, but sending spam email on the Fiverr message system is not a solution. Don’t do it.

Rule #9

MATCHY-MATCHY

Write your gig so that the title, description, and tags all match. Having at least one of the same key-words in all three areas helps your search ranking on Fiverr. Also, if you offer a niche service, don't use just niche tags: also use tags related to the larger category so you'll get in front of more eyes.

Rule #10

POSITIVE REVIEWS ARE GOLD

Good reviews build confidence and make clients more likely to buy. Do everything possible to take care of your clients and earn their 100% positive, five-star reviews, and don't start buying or creating fake reviews. If your work's not outstanding, clients will see the fake reviews and figure out that you're padding your own gigs. Plus, when you're a new seller, you get special ranking from Fiverr, but as soon as you start padding your gigs with fake orders, you lose that special ranking.

Rule #11

START ON THE RIGHT FOOT

Speaking of your special new-seller ranking that you get from Fiverr, be sure to get off to a good start by completing everything on your gig at the same time. Don't write a title, add one photo, write a description, and publish it, because you'll make a bad first impression on your clients.

Write all the content, select all the photos, create your banner, record your video, write a couple PDF files as extended portfolios of your work, pick your tags, and settle on your extras ahead of time so that when publish the gig you'll hit the ground running.

Rule #12

WRITE A GREAT TITLE

One of the best tools you can use to improve your chances of getting noticed and making sales is meta-analysis, and what this means is doing an analysis of multiple analyses. For example, look at a seller in your category who has a lot of success. How is that seller's title written?

Look at the key words in the title and think about why they're there. Then, do the same for another successful seller in your category. And another, and so on, until you start to see patterns emerge. If you want to do this the easy way, you can use an online word-cloud generator to aggregate all the titles of big sellers in your category. You will see patterns emerge. There is a reason certain words are chosen.

And as part of writing a great title, make sure it fits within the space available. You'll notice that when you write the title there's text that says, "Too short!," "Just right!," or "Too long!" That text isn't there because it looks pretty. Fiverr has simplified the gig creation process for sellers and provided tips that tell you exactly what you need to do in order to succeed.

If you write a gig title that's too long, then it'll get cut off in search results and will make you look unprofessional. Don't write titles that are just strings of key-words. Instead, write titles describe your service in words that a reasonable person would understand.

Rule #13

WRITE AN HONEST TITLE

On the subject of titles, describe exactly what you will do for $5. Speaking as a client who wanted to get a logo designed, I got thoroughly frustrated shopping for an illustrator because they all did some variation of the same thing: insist that all clients must contact them first, and then doing all business on the basis of custom orders. That was an un-fun shopping experience for me because I had no idea of knowing ahead of time what sellers would actually do and for what price they'd do it.

Rule #14

WRITE A GREAT DESCRIPTION

Do the same for the gig description that you did for the title. What words appear most frequently among a dozen or more successful sellers? These sellers aren't working together, but a meta-analysis will show that they all have some things in common. There's a reason for this. And don't just copy another gig word for word, because that's bad, m'kay?

Rule #15

PARAGRAPHS & BULLETS

Also, look at the formatting and paragraphing of the gig descriptions of successful vendors. People like lists, and there's a reason successful sellers create small blocks of text that focus on one thing at a time.

Rule #16

GRAMMAR, SPELLING & PUNCTUATION

And remember the importance of grammar, spelling, punctuation, and all those other goodies that create a professional appearance. Your clients may not be grammar nerds, but they know poorly written ad copy when they see it.

And like it or not, Fiverr is a marketplace created predominantly for English-speaking clients, so the odds are stacked against non-native speakers. If you don't trust yourself to write your gig, find somebody who can - there's a bunch of 'em on Fiverr who could probably help.

Rule #17

USE EVERYTHING

Upload a banner photo. Upload a video. Upload as many preview pictures as your gig will allow. Upload as many PDF files as your gig will allow, and if you're not sure what to put in them, then use them as areas for extended descriptions of your gig or an opportunity to talk about what you do.

Just add everything, because the more relevant stuff you add to your gig, the more "complete" your gig looks to your client, and in turn the more likely your client is to get an accurate picture of what you can do for him or her.

Rule #18

HOW TO WRITE ADS

As for activities outside of Fiverr, you can do an ad campaign. Set your budget whatever you like - $5 a month, even. Limit your ad-groups to just one set of keywords and don't dog-pile a thousand keywords into one ad-group. Then, do a Google search for the keywords in that ad group and look at the top ads.

The top ads aren't there by accident, and the people who wrote them are spending a lot of money to get results, so you can be sure they've got a good recipe to follow.

Copy those ads word-for-word and edit them to be relevant to your keywords and listing. As it happens, though, I'm not running an ad campaign anymore because my experience was that clicks that came from outside Fiverr didn't convert well.

This might be different for people offering different kinds of services, but for me? The Google ad campaign I ran for a few weeks generated a LOT of traffic and LOT of clicks, but no paying clients. Fiverr's internal search and ranking system works well, so these days I'm letting it bring the clients to me.

Rule #19

LEARN TO USE SOCIAL MEDIA

The clients that come to me from outside Fiverr are the result of social interactions on my platform of choice: Google+. This doesn't mean it's better or worse than Facebook, Twitter, etc., it's just my preference.

But the point is, the clients I met there never actually saw an ad or heard a sales pitch because I used social networking for just that: to be social and friendly. Trust me: people will want to know who you are, and they will troll your profile to learn more. If you fill out your profile information with links to Fiverr, traffic will follow.

Now, this is just one social marketing strategy among many, and I'm not a social marketing expert by any means. I'm just a guy with some prior sales experience who likes to read stuff on the Internet, so if you really want an SEO expert, uh... hire somebody else

For me, I use my Google+ profile as the central gathering point for all things "me" on the Internet: it links to my blog, YouTube channel, and my Fiverr sales page. It's "me" for anybody who wants to look.

Google+ is also where I maintain a curated collection of content related to Tarot and Satanism. Every single day I pin content to this collection, and when applicable I'll cross-post the content to relevant communities.

The way this works is I create interesting content for people to read and share. No click-bait, nothing sensational - it's an accurate representation of who I am, so this way people don't feel "tricked" when they follow the link because there simply is no tricking involved.

Everybody likes to buy, but nobody likes to be sold. So I don't sell them anything - I just create and share fun or interesting content and cross-post it to relevant communities. People click through to read what I wrote, and prominently featured on the top right side of my blog is my Fiverr badge.

That's where the sale happens, and that's where people click. Plus, because everything I do - and I mean everything - has an embedded "About Me" clearly posted, it leads them back to my Google+ profile where they can see all about me and my services.

My goal is to make people WANT to troll my profile and WANT to click through to my Fiverr account to see what's happening. And the important thing is that there's no trickery or deceit: I'm just me being me and doing what I enjoy.

Having the Fiverr badge prominently displayed feeds traffic to my Fiverr profile, but the real key is the daily work. This is important because it's about being visible.

To give you an idea what I mean, I'm going to be very honest: I'm not the best Tarot reader for every client. Some people prefer a different sort of service, and that's okay. I think I'm really good at what I do - and +10 years' experience is evidence of that - but viewed as an absolute, there MUST be other readers out there who are better than me.

But they're not as visible as I am. Because I publish content multiple times per day, my posts - by volume - make me more visible and, to use a phrase, "better positioned" than other readers.

If it sounds spammy, it isn't. You've seen the people who post the same tired crap over and over, and those are the people that nobody likes. But when you create new or interesting content every day - even if it's only a few paragraphs - this creates interest and positions you as a leader in your field.

So yeah, just by the statistics of it, there MUST be other people in my industry who are better than me at what I do, but my goal isn't to be better than them: it's just to be my personal best and make sure that my content is fresh and featured in relevant communities.

That's how I use Google+. I could probably make a LOT more traffic and sales if I also used a Facebook account, but I don't like their privacy settings and how difficult it is to know exactly what I'm sharing and whom I'm sharing it with. The other advantage to using Google+ is that it's Google, and Google pretty much runs the Internet. If I want to come up in relevant searches, doing everything in Google gives me that edge. It's a small edge, but I'll take everything I can get.

Rule #20

FIVERR FORUM

The Fiverr forum is an odd place, but there's a lot of great stuff and smart people here if you can sift through the rubbish. If you need to talk to customer support, then you have to create a ticket for that with them, but the community (such as we are) have a lot of knowledge and experience if you can find it. If you don't see it, ask a question - you'll probably get a good answer.

Rule #21

IT'S STILL THE INTERNET

On the subject of the community forum, it's worth saying that even though you're on Fiverr, it's still the Internet, so you need to grow a thick skin. People will say stuff that you don't like and don't agree with, and that's not necessarily against the rules. Deal with it.

Rule #22

NO SALES?

If you're not getting any sales, there's a reason for that. If the problem is that you're not getting enough views, then you need to fix your title, tags, and add a video. But if you're getting enough views and yet still not getting any sales, then the problem is in your gig description and how you communicate its value to your clients. Write from your buyer's perspective.

For example, I work in the Astrology & Fortune Telling category as a Tarot reader. My gigs used to say something along the lines of, "I'm a professional cartomancer with 10 years' experience and I can answer any question," but that's not appealing to the client because it talks about me and doesn't recognize the client's needs.

I changed my gigs to read more along the lines of, "I offer detailed, accurate, and professional readings for love and romance; money and business; advice and direction," and so on. This describes my service in terms the client will understand and highlights the exact reasons my client is probably looking for a psychic.

Rule #23

SAFETY FIRST

As others have said before me, keep your account secure by completing all the profile steps: connect your FB and G+, set a password, and so on. Not only will this help protect you against the hackers that I'm told are out there, but clients will see this when they read your profile (and they will read your profile.)

Speaking as a client, it makes me feel more confident about working with a seller who has a 100% complete profile. Also, as others have said, don't open email attachments from other Fiverr users if you're not sure what it is. So I've been told, there have been (or still are?) hackers on Fiverr who'll try to get you to download an attachment that turns out to be a key-logger so they can get into your account and do all kinds of mischief.

Rule #24

NO FREE WORK

Speaking for myself, I refuse to do free work. I don't care if my client wants a one-card pull as some sort of interview, I'm not doing it because I'm the seller and I set the terms of engagement.

If this client is going to bully me for free content without a purchase, I can be sure the client is going to bully me for free content after the purchase, and that's a relationship I don't want. When somebody asks for free work, I refer them back to my gig description and to my YouTube channel which demonstrates the work I do.

If they can't make a decision based on that information, then there's nothing else I can do to help them.

Rule #25

BIG PAYCHECKS?

How much do you want to earn on Fiverr? How much will you earn on Fiverr? These things aren't the same. If you're frustrated with Fiverr, remember that the competition in your category is probably pushing prices down and client expectations up, so adjust accordingly.

After all even Fiverr advertises itself to sellers as a part-time, freelance lifestyle, not a full-time job. Remember, too, that clients are willing to pay higher prices for sellers with higher reviews. Build a strong portfolio of positive reviews and your ability to charge higher prices will rise accordingly.

Rule #26

BUYER REQUESTS

C'mon, sellers: don't be dummies. "Buyer Requests" is an area where buyers posts requests to receive offers from sellers. This isn't a place where you can post free advertisements for buyers to request your services. Not only does this make you look like a dodo in front of the other sellers, but you won't actually be seen by the single buyer - it's only possible to view this area if you're a seller with an active gig.

Incidentally, if you're posting a buyer's request to get work done from a seller, then the best way of doing this is to post a $5 test-offer: offer to pay sellers $5 for a small sample of their work according to your specifications.

If you're planning to spend more than $50 on your project and you really can't afford it if the work isn't done right, then you owe it to yourself to spend $15 or $20 in order to interview the top 3 or 4 sellers who offer to complete your work. You might end up spending $65 or $70 to complete a $50 budget, but I promise you'll be very satisfied with the results.

Rule #27

MISOGYNY DOESN'T SELL.

I didn't think I'd have to say this, but sifting through some rubbish on the forum made me change my mind. Listen up, men: objectifying women in the Fiverr forum, on your profile, or on your gigs isn't just offensive and tasteless, it will also lose you sales.

If you don't understand why objectifying women is offensive, then I don't know how to explain it to you. Be aware that female clients are voting with their dollars and taking their business to sellers who respect a woman for more than her physical appearance.

Rule #28

NO COPYCATS.

I think I covered this earlier, but it's worth saying again: in your hurry to create great gigs and start selling, don't copy other sellers' gigs. Don't copy. Don't do it. Copying is bad.

Not only is this totally rude and completely dishonest, when the original seller finds out what you did - and the original seller will find out - and reports you to customer support, not only will your gig get taken down, your entire account could get closed.

Plus, unless you're able to deliver the exact same quality as the original seller, the gig won't match your services and clients will post honest and probably negative reviews. Don't copy gigs. Don't copy. Don't do it. Copying is bad.

Rule #29

CHANGE IS GOOD.

To coin a phrase, "the work will teach you how to do it." Fiverr's internal search and the ranking system works really well, so if it's been a few days and you're not getting any orders, chances are good the reason is because there's something to do with your gigs.

Play around with the title, change your video, re-word the description. Whatever you do, just pay attention to what works and do more of the same. It takes a little while to get your footing on Fiverr, and if you're observant, the platform will teach you how to use it.

Try new things and when you see what works, write it down! Change is also good because - with respect to your preview video - Fiverr gives more search impressions to gigs with recently updated videos. If you're struggling to get impressions and clicks, then you should update your videos once a month for best results.

Rule #30

DON'T FIGHT WITH CUSTOMER SUPPORT

The time will inevitably come when there's something wrong with one of your gigs, or you're having a problem with your account, or a client left a completely unfounded negative review, or some other Awful Thing will happen that can only be fixed by Fiverr's customer support.

Chances are excellent that you'll be really upset about it, and chances are good that the customer service rep who takes your ticket doesn't want to deal with it. These people are your life-line, so show them some respect.

Rule #31

GO TO BED, SLEEPY HEAD.

Buyers love getting their gigs really fast, and I know I've been in the position where I check my email one last time before I go to bed just to find a couple orders sitting in the inbox.

Which is great - I love getting orders - but I learned from personal experience that the only thing buyers love more than getting their gig fast is getting a good gig, period. If you're tired and up past your bedtime, the quality of your work is going to suffer.

Unless your client is a jerk, he or she will understand that you had to go to sleep so you could finish their work while you're alert and refreshed. If you deliver bad work in the name of fast delivery, you're going to lose a potential return client and might even get a four-star or lower review on the order. So respect your limits and remember that there's a time to work, and then, there's a time to sleep.

Rule #32

RETURN TO SENDER

Clients won't think twice about returning your delivered order for revisions or asking for more services than you originally offered on the gig. So it follows that you shouldn't think twice about asking your client as many times as needed to clarify what he or she wants.

My gigs always include follow-up instructions, but about a quarter of my orders I have to send back to my clients for more information. This doesn't always mean they didn't follow the original instructions, it just means that I see a way to improve on what they asked me and I need their input to proceed.

Practically speaking, this results in a better product and a happier client, and those are both good for me.

Rule #33

ESTABLISH YOUR SELLER RECORD

This goes along with previous notes that positive reviews are pure gold, but a good way to establish yourself is to quickly collect a portfolio of at least 100 positive reviews by selling a killer $5 gig.

I mean, this is practically going to be charity, but doing this will collect a record of positive reviews, and this gives new clients confidence and helps them trust you. After you've really established yourself as a Level 2 seller, then you adjust the gig to reflect what you're really charging.

Don't fool yourself into thinking that people will pay extortionist prices, simply bring the price up an honest reflection of the amount of work you're doing. For example, I built my portfolio of five-star reviews selling full 10-20 minute readings for $5 each, but after I got +70 reviews, I changed my rate to $5 a minute.

This price honestly reflects my $60/hr. rate as a professional Tarot reader with +10 years' experience, but a micro-pay format made it accessible to a wide range of clients. After I changed my prices, I made more in two days than I had in the previous two weeks combined.

Rule #34

OLD BUSINESS BEFORE NEW BUSINESS

If you deliver an awesome gig and the buyer loves it so much that he or she wants more work from you, that's wonderful. But unless there's a VERY pressing reason to do so, extra work related to the same order but requested after the first order has been delivered should be completed as new, separate orders. There are two reasons for this:

First, it's too easy for an order to run over-time and become late. Suppose you have a 24-hour express order that's due on the 1st at 12pm. You deliver your order at 10am - two hours before the deadline - and the buyer doesn't say anything back to you until 10am on the 4th.

The buyer requests additional work, and you tack on an additional gig to the original order with 24-hour delivery. What happens is that when the buyer accepts your offer, the Fiverr system adds an additional 24 hours to the original due date, which means that you have just created a new order which should have been delivered not later than 12pm on the 2nd and is now instantly late.

If you're going to add more work to the original order, do it before you start the work as part of a resolution process to get the client to pay for the extra work requested. If more work is requested after you've delivered, then start a new order.

Second, there are unscrupulous clients who will place large orders and sometimes even leave positive reviews, but days, weeks or even months later will initiate a charge-back on PayPal claiming that they didn't authorize the transaction.

It's harder for a buyer to process a charge-back against Fiverr if they've got a long string of repeat orders. But if it's just one order, then it's just one charge-back. As a seller, you should minimize your exposure to charge-backs by breaking up very large orders into smaller gigs. For example, instead of a single $100 order, complete four $25 orders.

(Due to limitations, the remaining 5 tips and tricks are added as a reply)

Rule #35

TAKE BACK

Once upon a time in my life, I sold cars for a few weeks. One of the tools I learned as a salesperson is the "take back," and that's when you tell the client you don't want to sell to him or her anymore.

The reason to use the take-back is when the client is beating you up on price or keeps asking for extras and additional services that aren't included in the original sale. Same thing on Fiverr, when you get a client who wants to haggle you down to bottom dollar and then keeps asking for immediate delivery and extra services outside of what they're willing to pay, you use the take-back: request a mutual cancellation and send a message along the lines of, "It breaks my heart, Mr. Smith, but I'm refunding your order.

You don't seem certain about what you want, and twice you've asked for work beyond what we agreed. For these reasons I think it would be best if you found another seller to complete your order." At this point, one of two things will happen: Either your client will accept the cancellation and go away, or the client will give up being problematic and get with the program. Nothing hurts a client more than saying "I don't want your money," so if you're going to use the take-back, be sure it's for a good reason.

Rule #36

A LA CARTE

The question is asked, How do I use gig extras to earn more money from my gigs? The answer is simple: don't offer a complete product. This isn't scammy, it's just being honest about what your time is worth.

When you're established on Fiverr, you'll want to charge higher prices and this is how to do it: Break your gig into pieces and let the client choose how much of the complete product he or she really wants.

My own gigs, for example - most of them I can't scale down the quality, so I scale the quantity instead: I sell in 5, 10, and 15-minute increments for my time-based gigs. In this way - breaking your gig into its individual components and selling it a la carte - you can push gig extras and earn a higher income. For example, maybe you're a graphic designer, so you could break down your gig like this:

• Black line-art (bust only)
• Black line-art (full body)
• Color
• Additional character at same level of detail
• Simple background
• Detailed background
• Commercial Use

And so on. If you're creative, you'll see how to apply this example to your own gig and expand the amount of income you're able to earn.

Rule #37

EVEN NEGATIVE REVIEWS ARE GOOD

Okay, well, no... negative reviews aren't good. You should do everything your ability to provide a totally awesome product and earn every gold star you can. But even if you get a review of fewer than five stars, you can make that work for you.

Now, I'm not telling you to lie - telling fibs is bad, m'kay? - so this doesn't mean offer crap service and you'll come out looking fine. Because you won't: more than a few bad reviews, no matter how you handle them, and you'll find your sales dwindling.

But, assuming that you've done everything in your power to be an awesome seller and your client just wasn't willing to give you a chance to make it right and left you a bad review, here's how to handle it: be nice, be honest, and don't be a jerk.

Bad reviews can work for you because although every client who visits your gigs will read the reviews, every client will specifically look for the bad reviews.

This means that you're given an opportunity in your bad reviews to leave a message that EVERY new client will see. For example, a client recently left me a three-star review that took me down from 5.0 to 4.9. Not a big deal, but still - I'd rather have a perfect record.

But that review was an opportunity for me to say, "Naturally I'm disappointed that I couldn't earn your five-star review. You ordered 5 minutes but I actually gave you 8 minutes to provide all the details I found in your short reading.

Again, I'm sorry the answer wasn't what you were hoping for but I did my very best to work with the cards I pulled." See what I did there? I didn't attack the seller, I just explained how I over-delivered (more time than was ordered) and I show my dedication to my client, regardless of how small a purchase he or she made.

If you handle bad reviews correctly, you can make them work for you. But don't lie about things you didn't do, and don't be a jerk even if the client deserves it.

Rule #38

WHAT IS YOUR CONVERSION RATE?

And more importantly, What can you learn from it? The conversion rate can be measured a few different ways. The conversion rate you see on your analytics page is an overall conversion rate of all your gig data combined.

Here's what you're looking at:

Impressions mean how many people saw your gig on another page somewhere on Fiverr.

Clicks mean people who saw an impression of your gig and clicked through to see more.

Views mean people who've seen your gig. This includes clicks, but also direct page visits.

Orders are the number of unique sales you've made. Duh.

Now, this is where it gets interesting. Remember how to do fractions? Easy peasy: smaller number above the larger number. You can measure the conversion rate of your impressions by dividing it by the number of clicks.

In this case, my best-seller is converting (510 clicks / 23000 impressions), or 2.2% of all people on Fiverr who saw my gigs clicked through to learn more.

Of the people who clicked my gig, I'm converting 9.8% into orders.

And of all people who've viewed my gig (regardless of whether they clicked through from an impression or directly came to my page from a saved link or external link), I'm converting 4.2% into orders.

So there's some interesting stuff to be had from the numbers. The first thing that can be said is that I look better by comparison: when my clients come to the Fiverr website to find a service I offer, something about the buying experience and window shopping doubles my conversion rate. Is it the video?

Or is it my relative standing among other sellers? Hard to say, but I can't argue with the numbers.

The numbers also show that I could do better at grabbing attention - I don't know what other sellers' conversion rate is like for impressions, but a 2.2% conversion of impressions feels low.

This could be because Fiverr is counting impressions that are shown on the bottom of other gig pages (where people aren't looking) as well as impressions in the "Recommended for you," which is something I usually ignore (and other people probably do, too). Whatever the case, it shows an area for improvement.

And if there's a difference of more than double in my conversion rate between clicks and views, then this means I can still improve my gig listing. If people are seeing my sales pitch but aren't buying, then I'm not properly communicating the value of what I have to offer.

Of course, there's no way to know that the gig views I'm getting aren't the result of Internet crawlers and other non-human traffic, so I put more effort into my clicks versus my views.

RULE #39

PREVENT AND REMOVE NEGATIVE REVIEWS

One of the things that come up a lot on the Fiverr forum is the matter of negative reviews, and more specifically, how to remove them. I have two answers to that question:

Don’t deliver work that you know deserves a negative review. Seriously, sellers: don’t serve poo-tar on a plate and think you’re going to get glowing reviews for your effort.

If you can prove that the negative review is abusive or simply untrue, you can petition customer support to have the review removed.

Be aware that if you go this route, you’re going to need screenshots and documentation to support your claim. customer support doesn’t remove negative reviews just to protect your ego, only when the review itself is abusive or untrue.

So with that in mind, it’s actually easier to prevent negative reviews than to have them removed, and preventing negative reviews is all about quality service and client service. If your work sucks, that’s entirely your fault and you deserve the negative review.

But client service? That’s very important because it gives you the opportunity to manage client expectations and ensure that your client actually wants what you have to deliver. Misunderstandings are easily encountered, but also easily prevented, and the best way to do that is with a business policy.

Depending on who you are and what you’re offering, a business policy is going to look like a lot of things, but at its core, it will answer the following questions:

What you will do.

What you won’t do.

How to place an order.

When to expect delivery.

Refund policy.

Optional: What happens to rude, argumentative, and abusive clients.

What the client should expect when working with you.

What the client should not expect when working with you.

Getting back to business! Now, your gig description doesn’t have enough space to answer these questions, so you have two options:

Write your business policy in not more than 3 8.5×11 pages and upload it to your preview gallery. I recommend this option because this way it’s not possible for the client to say that he or she couldn’t load an external link, and when it comes to busting bad reviews, you can’t prove what the client couldn’t do at his or her end of the Internet on a non-Fiverr website.

Record your business policy as a YouTube video and provide the link inside the order instructions presented to the client at the time of purchase. Depending on the service you provide, a video may be better because it gives you the ability to show certain kinds of visual work.

The reason you want to have a business policy is because this allows you to clearly define who you are, manage your client’s expectations, and create the client service/sales environment necessary to ensure that your clients will understand exactly what they’re getting.

If negative reviews are happening, yeah – maybe your work sucks – but in most cases, negative reviews are the result of client expectations that don’t match seller realities. You have the power to manage client expectations and create the circumstances in which negative reviews are highly unlikely to happen.

Now, simply having a business policy isn’t enough: you have to integrate it into your sales funnel.

If your business policies are uploaded to the preview gallery, refer to them in your preview video.

Edit your gig’s instructions to the client to say something along the lines of, “If you’re a first-time client with me, please review my business policies located in the preview gallery below my gig’s video introduction (or at this link here, etc.)”

Chances are pretty good that your client won’t notice the business policies on the first step, but when you figuratively grab the clients’ ears and make them listen, it’s harder to ignore.

If you offer revisions or modifications: At the time of delivery, include a message like, “I want you to feel great about leaving a five-star positive review. If you’re not satisfied with your order for any reason, please request a modification and give me a chance to make it right.”

So by this point, you’ve told the client to read your business policies, and closed with the promise that they’re welcome to contact you if they don’t like their order.

If your client is a reasonable person, by this point he or she will understand what you will and won’t do; understand how to place an order and when you’ll deliver it; understand that they can communicate with you if the order isn’t what was expected; understand what you won’t tolerate from clients; and understand what the entire experience should feel like from start to finish.

Going back to one of the things discussed at the beginning of this article – how to remove negative reviews – a business policy is a very powerful tool because when you properly implement it into your sales funnel, it’s a powerful deterrent against negative reviews.

But again, going back to the original discussion, what happens when you get an abusive or simply untrue negative review? The first solution is to talk it out with the client, but chances are pretty good that the client hasn’t much interest in communicating with you.

So your next step is to take screenshots of the review and all communication with the client and open a ticket with customer support. Show customer support everything you did to provide what the client wanted, and use your business policies to demonstrate that the client made unreasonable demands or had unrealistic expectations.

And if you’re wondering, I’m not speaking from theory: this is based on lived experience. For example, I had a first-time client place a $30 order with me. She didn’t tell me her name and chose to provide very vague instructions.

Both of which are fine: I don’t need to know my clients on a first-name basis, and I told the client that her decision to provide no real context for the order would result in her needing to contact me for further work.

Guessing names is something I don’t do, I always provide follow-up until the client is satisfied, and the client would have known these things if she had read my business policies.

Would you be surprised to hear that the client didn’t contact me for additional work (at no extra charge), chose to accept the delivery, and leave a two-star negative review?

Yeah, I was a little bit surprised, too. When I left a reasonable two-star review in response explaining that I don’t play guessing games and that I specifically asked the client to follow-up with me, the client edited the review to one-star review and claimed that I lied.

At this point, if I was a less intelligent seller, I’d be stuck with that review. But because I have clear business policies, strong client service, the client was upset due to her own ignorance about me as a seller and her choice to not review my business policies, and I could show that the client’s accusation was untrue, customer support removed that review.

Now, it's your turn.

What have you learned from selling on Fiverr? Reply to this thread and share your knowledge!

Before to even talk about promotion outside of Fiverr we need to focus on promotion into Fiverr itself.

To do that you must first optimize your gigs.

Here are the main elements that go into optimizing it.

1. A video - Fiverr says that videos increase engagement by up to 40%. They also do something else that’s really important - they create trust. Trust is one of the most vital aspects of selling online, and on Fiverr, you are selling yourself. Videos allow you to talk directly to your customer, detail what you will do, and build a connection.
2. Key elements of the video - If you watch the video, after laughing at my British accent, you will notice several things. Firstly, I introduce myself and thank the person for watching. Next, I specifically tell them how the gig will help them. I then list my experience and tell them the areas I can write on. I finish by asking them to order. All of this is designed to create a connection and get them to take a desired action (ordering from me.) I have no experience with shooting video, as you can probably tell, but this seems to get the job done.
3. Title of the gig - Getting the title right is incredibly important - it helps in searches and encourages people to click through. Write your title to specifically describe what you will do for the buyer. If you can, use evocative words (beautiful, powerful) that sets you apart from other sellers.
4. Keywords - think about the keywords a potential buyer will type into the search box. Look at Google Trends and keyword research to see what people search for. Use those keywords.
5. Images and samples - Never underestimate the power of images. They’re a chance to showcase your productivity and demonstrate the approach you take. They are another chance to validate your services and create a connection. I use PDFs of writing samples to show some of my work, too. If the images include a picture of you (and they should), make sure you smile.
6. Packages - Describe exactly what each level of package does, and show the difference between them. Keep your descriptions short and concise. Add in any extras that are really going to create value for the buyer.
7. About this gig - This is your chance to tell people what you can do. Start by briefly describing the gig, then talk about the outcome for the buyer. They want to know the benefits to them. I also describe how I work with buyers, because I’m demonstrating I understand their needs. I finish by giving a quick summary of my experience.
8. FAQs - This is one of the most underused parts of the gig creation process. You have ten FAQ slots, and you should aim to use them all. Think about what your buyer would want to know about the gig and create a good response. It’s another opportunity to show you understand their needs and can deliver a result that will meet them.
9. Reviews - Reviews are extremely important social proof. In addition to requesting sellers review me (around 90% have), I also ask them to write something specific, as that’s always better than “outstanding experience.” Another tip is to review your buyer and make reference to the work you did for them. When other buyers are reading through and see you got a five star review for “blockchain technology”, if they have something similar, chances are they will hire you.
10. Language - if you’re selling to buyers in your native language, that’s awesome. Just be sure to use correct wording, grammar, spelling, and punctuation. If English (for example) is your second or third language, you might want to get it checked by a native speaker - small errors in language use can put buyers off. When you’re competing with so many other sellers, it’s vital to ensure everything is perfect.

And there you have it. Although I can’t guarantee these ten points will get you orders, taken together they will make your gigs better than many of those already on the platform. It gives you a competitive advantage, and that’s never a bad thing and Fiverr wll give you more impressions as well.

More impressions = more clicks = more chances for sales.

I will let other Fiverr knowing people to tell you more.

Nice question!

There are a lot of ways to promote Fiverr gigs, But the method that I use more often is joining Fiverr related groups on facebook. These groups are usually named as “Fiverr gig promotion” etc. You can paste a link of your gig in the group when people click on the gig, you ranking on Fiverr search engine improves.

There are many ways to promote your Fiverr gigs. You can promote your gigs in social media.

Facebook: Create a Facebook page related to your gig niche and share your gig URL here. Find your gig niche related group and join that group. Discuss here your gigs and get more views here.

Twitter: Create a twitter account and tweet your gigs here regularly. Find people who look such kinds of service which you provided in Fiverr, then tweet them with your gig URL.

LinkedIn: You also share your gig on LinkedIn.

YouTube: Create a YouTube channel and add your services details in YouTube channel description.

You also join Instagram, Pinterest and share your service here. I hope you get more viewers from that platform.

Fiverr Forum: Join the Fiverr forum and discuss your service details here with your gig URL. and also follow Fiverr won blog. From here you get more tips for promoting your gigs.

One the other way, you can create a blog. In this blog, you share your service details. After this, share your blog on social media and do quality backlinks for your blog. You also create good quality backlinks for your blog from many comment submission sites, gust posting, article submission sites, forum posting etc.

I hope, it will help you to promote your gigs.

The market within Fiverr: Look at your competitors, how do they present their products, who do they target? You will find, especially here on Fiverr; most of the time, sellers did not invest too much thought into their offer and they often just created a gig, put a cheap price on it and target a very broad audience. Within every category here on Fiverr, there are only very few sellers truly being “successful”. These sellers tend to be rewarded by Fiverr and for you, maybe being new or inexperienced, it will be very tough to outrank your biggest competitor directly. We have to find another approach. So here we come to the first point of this guide:

1. Finding your niche, determining your target group

For this example, I chose to use the field of a graphic designer and you will probably agree, it is a very competitive and tough niche that is oversaturated here on Fiverr. Looking at your target group (as a designer), you will think that every business can potentially be your client. Wouldn’t it be nice to create a gig and have literally billions of customers? Nope. Don’t jump on that boat, it is likely to sink before you even get your first order.

To apply my method successfully, you want to narrow down your niche as much as possible. So for the first step we brainstorm, try to narrow down our target group and maybe go from “all businesses” to “start-ups and new businesses” and you will find, we reduce our audience but, it is still too large of a market. We could use tools now to narrow it down more but, I promised no investment, right?

So let’s jump right to Google and put in “new businesses” and also look at what Google suggests to you while typing. You will want to learn as much as you can about your market, in particular, you want to focus on problems and solutions. Again, if you are not a designer, just take this as an example but basically, narrow down the target group within your niche as much as you can. But back to our example. So what does a new business struggle with and what does it need to succeed? I just did some research and for our example, I found that the importance of branding a business is often underestimated. And guess what? As a graphic designer, we can offer part of the solution at least. If you do your research right, you will find a keyword that will narrow down your target group and for our example, I find “corporate identity” to be quite interesting.

Back to Fiverr we go and we put in “corporate identity” and will find a few successful sellers and good for us, they do not work for $5.00. You want to be competitive but, not underpriced and honestly, my own research suggests that every time I did go up with my pricing on Fiverr, I often later found an improved ranking. I don’t work on Fiverr that much and am literally charging hundreds of dollars per composed minute and even though this is completely over-priced here, my ranking has still improved. (note, I removed my gigs altogether for now) But back to this guide and our sample case. Corporate Identity and branding yourself as a new business seems to be a good niche, still somewhat broad but will do for now. We can go ahead and jump to:

2. Down the rabbit hole, we go / Advanced Research

If you did your research right, by now you will understand your target group within a narrowed down niche. Now is the time to put your knowledge into action but DON’T create your gig just yet. Since you are a designer (if you are not able to create designs at all, outsource this part) create a profile picture for Fiverr, twitter, facebook & Instagram (don’t forget to design the banners for facebook and twitter). By the way, you do not necessarily need a profile on every social media, I myself just mainly use facebook and Instagram and it works just fine. But whatever platform you choose, you want your profiles to look as professional as possible and avoid adding spammy content such as “cheapest freelancer”, “fastest service” or whatever could possibly indicate a low-quality service. Don’t forget you need to establish trust and authority, you don’t want to be the cheap guy for quick jobs around the corner. Make it classy and be creative and then upload some content to each platform showcasing your skills. Only take your best examples and if you do not have enough, create more just to have them on your profiles. Trust me, it will be worth it and if you follow my step below, lots of people are going to see and interact with your social media.

Once you have your social media profiles up and running, try getting a few likes, followers, subs, and tweets, basically get some love, this is actually very easy. Just interact with active profiles, like their posts, leave a comment - DON’T SPAM and in most cases, you will find they will return their love if, your social-media looks professional. You do not need many interactions. Don’t waste your time hunting for likes and comments as you just need a few to begin with.

Now it is time to search for your narrowed down audience within social-media platforms and only focus on small to medium sized groups/profiles that have an active following (in our sample case we look for groups about corporate identity, business start up’s and groups around “new business owners”. Look at their posts. Do they in average receive engagements that seem legitimate, or does it look like a fake profile or group?

In total, you should contact 15-20 good group/profile owners and basically, think this through and let the owner know you are a professional, and your focus is to help and provide a solution to the group/following. DON’T ask them for any help directly and DON’T shares any links or anything that indicates you just want to sell. Tell the owner what you do and ask him/her for his/her opinion as to what the group would most benefit from. Make him/her feel proud about being an owner of that group and give him/her the chance to feel good by stepping up and showcasing his/her knowledge about his/her group. You will be surprised at what happens next.

Be prepared to read A LOT. But most importantly, take every response seriously, they often know best about “their” niche. Try to think about how to put your offer possibly as a “package” while considering their input. If you skip this step; chances are, you will just offer a service based upon a cliche and make the chance higher of failing to properly target the niche altogether. Take your time and do this. Once you have enough data, go ahead and:

3. Create your gig TAILORED to your niche

That was pretty exhausting hmm? I know there is much to take in while researching, going through the responses from the owners and by now, you’re probably already many hours into this but, hang on, we are almost there.

Now it is time to brainstorm. TAKE ALL OF THE INFORMATION you’ve acquired up to now and create your gig accordingly. You want to establish trust and authority and your gig should be precisely targeted to your niche. I myself am very terrible with videos but, if you can create a video (and also here demonstrate that you know your business) to help show that you understand your niche and provide a SOLUTION, it will help your gig. It goes without saying that your Fiverr title, description, and tags should match accordingly.

4. Marketing

So here we are, we did some extensive research, created our social media presence, reached out for owners to have valuable input and created our gig accordingly.

Marketing is crucial and it can make or break your business. Don’t go for paid ads just yet, you need to have a decent following and authority first. But get back to the owners, thank them for their help and kindly ask them to look over your gig and if you have a very targeted gig, possibly a video and did your job right, chances are they will post about you. Some will ask for promotional fees, it is up to you to decide how much you are willing to spend (if at all) but, in my experience, you can always ask for a test run to see if the group or following will react properly to your service. Note, the size of the group does not always matter much because it is more about engagement within the group. I had much more conversions with a very engaged 10k group when, compared to a 50k group that, was barely responding at all.

So basically you use them as influencers and it can easily happen that they convert much better than paid ads altogether. Especially if, you have narrowed down your audience enough and provided tailored solutions. Rinse and repeat, start from scratch with your market research, find a different aspect of your niche, contact more influencers, be part of their group and offer value - this is a manual process but well worth it.

5. Advanced Marketing

Well, up to now it has been all a manual process. If you are ready to invest a little bit of money into your business, I highly recommend automating your social media profiles. There are many tools out there which work quite well. They are affordable and they will auto like, comment and follow targeted users within your niche, resulting in your social media presence gradually growing nicely. Never EVER include any link, spammy content or anything suspicious as an automated task. You want people to appreciate you and look up your profile where they will find your link.

Once you have a nice following, you may look into paid ads but, keep in mind, it is very unlikely to achieve a profitable ROI immediately as you are basically buying data to start with. You want to look at which the audience responds best to your ads. I suggest not going that route altogether because to do this on a much more promising level, it would require you to have a domain, host and landing page with some ad tracking setup and at that time, I do not see so many reasons to forward any personal business traffic to Fiverr, to begin with. Just know, if you go that route of creating your own website, you will be much more flexible but, if you have no experience you may have to LEARN a lot about keyword research, ranking within search engines, among so many other things, soi don’t really recommend this unless you already have experience.

There are many people in the forum asking for help but I wrote this guide for Fiverr freelancers that are actually willing to work, invest time and build up their Fiverr authority vs someone expecting to be simply handed orders… However, the case be, good luck to you!

Any questions? Feel free to ask!